Privacy Policy

The App is operated by Konnect Ltd ("we", "us", "our").

If you have questions about this Privacy Policy, you can contact us at:

Email: [Insert Contact Email]

We collect information necessary to provide the App's services.

A. Information You Provide

• Name or chosen display name
• Email address
• Profile photo
• Age or date of birth
• Bio information
• Location logs (venues, routes, dates, time windows)
• Messages sent within the App
• Reports or support requests

B. Location Information

The App allows you to log:

• Public transport routes
• Public venues (e.g., cafes, stadiums, festivals)
• Approximate time ranges

• We do not collect or display real-time location data.
• Location logs are only used to detect overlaps with other users.

C. Device Information

We may automatically collect:

• Device type
• Operating system
• App version
• Anonymous usage data
• Crash reports

This information is used to improve performance and security.

We use your information to:

• Create and manage your account
• Detect overlapping moments between users
• Enable mutual opt-in connections
• Provide messaging functionality
• Improve and maintain the App
• Prevent fraud, abuse, and policy violations
• Comply with legal obligations

We do not sell your personal information.

• Identity details (such as name and photo) are only revealed after mutual opt-in.
• Location overlaps are based on approximate time windows.
• We do not provide live tracking functionality.
• Users remain in control of whether they connect with others.

We may share information only in the following situations:

A. With Other Users

Only when both users mutually opt in to connect.

B. With Service Providers

We may use trusted third-party providers to support:

• Cloud hosting
• Analytics
• Customer support
• Mapping/location services

These providers process data only on our behalf.

C. Legal Requirements

We may disclose information if required to:

• Comply with legal obligations
• Respond to lawful requests
• Protect user safety
• Enforce our Terms and Guidelines

We retain your data:

• For as long as your account is active
• Until you delete your account
• As required by law

If you delete your account:

• Your profile becomes inaccessible
• Location logs are deleted or anonymised
• Messages may be retained temporarily for safety and compliance purposes

Under applicable data protection laws, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data
• Restrict processing
• Object to processing
• Request data portability

To exercise your rights, contact us at: [Insert Contact Email]

You may also lodge a complaint with your local data protection authority.

We implement appropriate technical and organisational measures to protect your data.

However, no system can guarantee complete security. You are responsible for maintaining the confidentiality of your login credentials.

The App is intended for users aged 18 and over.

We do not knowingly collect data from individuals under 18. If we become aware of underage use, the account will be removed.

If your data is processed outside the UK or EU, we ensure appropriate safeguards are in place in accordance with applicable data protection laws.

We may update this Privacy Policy periodically.

If we make material changes, we will notify users within the App.

Continued use of the App after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or your data, contact:

• Krossed Ltd
• [Company Address]
• [Contact Email]